All
StudioWorld 3-D Backdrops are professionally produced and fabricated by hand
with the highest quality control standards in the industry. Our backdrops are:
- Hand fabricated;
- Hand
dyed;
- Seamless,
single piece fabric;
- High
light absorption;
- Minimal
to no light reflection;
- 5’x7’
and 6’x9’ 3-D Backdrops are fabricated with a 3” pole pocket sewn into the top
and 1” pole pocket sewn into the bottom for quick hanging for any application
and/or with any standard hanging system;
- 8’x10’ and larger sized 3-D Backdrops are fabricated with a 4” pole pocket and grommets sewn into the
top and 4” pole pocket sewn into the bottom for quick hanging for any
application and/or with any standard hanging system;
- Sides
are sewn to produce over-locked edging to prevent fraying;
- Sizes
5’x7’ and 6’x9’ 3-D Backdrops come with a standard see-through plastic carry
bag with velcro flaps;
- Sizes
8’x10’ and larger 3-D Backdrops come with a premium, reinforced, and
professionally finished carry case which includes handle and zipper top;
- All
StudioWorld 3-D Backdrops are machine washable on a gentle cycle with cold
water.
What is your return policy?
It is our constant goal to provide a flawless product that advances the quality of your shoots
and projects. In the event that a backdrop arrives damaged, we do allow approved returns that are
reported to and approved by our team.
What We Need You to Do
- If the package itself arrives at your location visibly damaged, take a picture of the damaged
package before you open it. This will assist us in communicating with our shipping partners.
- If the package arrives without any visible damage or defect, or you have already photographed
the damaged package, open up the backdrop and inspect it. Take note of any rips, tears,
discoloration, or any other form of damage or defect.
- Contact our customer service team within 14 days of delivery of the backdrop. Products are not
eligible for return after 14 days of receipt. Provide us with details about the issue; we may
request that you email us a detailed description along with photographs of the damaged or defected
product.
- Once we have spoken with you our team will provide you a reference number for your return, and update
you on the best means of shipping the product back to us.
- Once the product has arrived at our facility our team will inspect the backdrop for damage.
Alterations or signs of use will disqualify any product from being eligible for a return.
All returned products must be shipped back in their original packaging which must include
all materials that were shipped out, including but not limited to: tags, instruction manuals,
and carrying cases.
- It is our pleasure to work with you to ensure that you are fully satisfied with your purchase.
Once our team has fully approved a return, we will happily offer you an even exchange or store
credit for the full purchase amount of the damaged item
If you have any questions whatsoever about our Return Policy, do not hesitate to contact us for immediate
assistance and clarification. You may Email Us
info@studioworldbackdrops.com
or call us at 1.855.SWB.DROPS.